AELVANRIX Refund Policy

At AELVANRIX, we are committed to ensuring the satisfaction of our clients. Our refund policy is designed to be fair and considerate of both parties' interests.

Eligibility for Refunds

Refund requests are eligible under the following conditions:

• The service provided was not as described.
• Technical issues that prevent product usability, not resolved within a reasonable timeframe.
• Refund request submitted within 14 days of the purchase date.

Non-Refundable Services

Certain services are non-refundable, including but not limited to:

• Custom development services once the project has begun.
• Consultation fees once the session has been offered.
• Any third-party service fees.

Process for Requesting a Refund

To request a refund, please contact our customer service team via email at [email protected], including:

• Your full name and contact information.
• The purchase date and transaction details.
• A detailed description of the issue and reason for the refund request.

Refund Processing Time

Refunds will be processed within 10-15 business days from the approval date. The credited amount will be returned to the original payment method used during purchase.

Changes to the Refund Policy

AELVANRIX reserves the right to amend this refund policy at any time. Changes will be posted on our website and are effective immediately upon posting.